Software → EnerimCIS
Highly automated customer information system for energy and utility companies
EnerimCIS is a cloud-based SaaS software developed particularly to support energy and utility companies’ customer management and billing processes. EnerimCIS covers multiple utilities such as electricity sales and distribution, heating and cooling, water and sewage, gas, broadband, and other service businesses.
#1 choice in customer information systems among Finnish distribution networks
Modular and cloud-based customer information system
EnerimCIS is a modular software, so it can be deployed to best match the relevant scope for an individual company. It’s suitable for companies of all sizes as it adjusts to growing business and volumes. Modularity allows you to react to market changes and thus increases competitiveness.
Easy to implement and use
EnerimCIS is delivered as a cloud service and has a modern user interface accessed through a web browser.
EnerimCIS is based on a modern, modular SOA-architecture and therefore it's easy to implement and integrated to existing systems.
EnerimCIS provides an extremely high level of process automation to reduce the amount of manual work needed.
EnerimCIS covers core business processes
- Customer management
- Product management
- Contract management
- Consumption and micro production
- Connections management
- Devices and work orders
- Claims management and collection
- Work queues
Designed for energy industry processes
Real-time and high automation level
Adaptive architecture and modular system
EnerimCIS and datahub
With Finnish datahub, the electricity market moved closer to a real-time service environment. With EnerimCIS, information related to customer data and contract and billing processes is up-to-date and available as soon as it’s uploaded to the datahub.
The amount of data in the electricity market is increasing. However, the need to intervene in background processes decreases, thanks to EnerimCIS. As a customer, you can focus on the needs of your end customers. More data also offers plenty of new opportunities for services development.