Nurmijärven Sähkö chooses EnerimCIS

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Nurmijärven Sähkö Oy and Enerim Oy have entered into an agreement for the delivery of the EnerimCIS customer information system. The new system will cover electricity sales, electricity network, and district heating operations, with the goal of enhancing customer service to be more efficient and customer oriented.

Nurmijärven Sähkö Group is an energy service company owned by the municipality of Nurmijärvi, providing services related to electricity and district heating. The company’s operations are built on a reliable and efficient network, competitive pricing, and customer-driven decision-making. New operating models, products, and services are boldly adopted to meet the evolving needs of customers.

The goal of acquiring a new customer information system was to find a solution that is reliable, highly automated, and capable of adapting to changing requirements—without compromising cost-effectiveness. The EnerimCIS system meets these requirements excellently and received special praise for its quality.

“Efficiency and operational reliability are key success factors for us, so it’s natural that the systems we use also support these goals. EnerimCIS offers a highly automated solution that enhances our operations and responds agilely to the changing needs of both customers and authorities,” says Lauri Laine, CEO of Nurmijärven Sähkö.

“We carried out the customer information system tender as a public procurement and emphasized cost-effectiveness and quality in the comparison of offers. We were convinced by Enerim’s solid experience and ability to implement changes efficiently – we look forward to our collaboration,” Lauri Laine continues.

“We are very pleased to begin this partnership with Nurmijärven Sähkö. The goals set during their procurement process align perfectly with Enerim’s vision for the future of the energy sector. We are proud of the results of our long-term, customer-focused development work—the customer’s evaluation shows that we can deliver the highest level of automation in business processes for energy companies, significantly improving their operational efficiency,” says Timo Karpola, Director, End User Markets, at Enerim.

“We warmly welcome Nurmijärven Sähkö to Finland’s largest user community of customer information systems in the energy sector,” Timo Karpola summarizes.

Enerim – Smart SaaS solutions for the Energy Markets

Enerim is a leading system provider for the energy sector. Its cloud-based SaaS solutions automate energy market processes and support customers in streamlining and transforming their business. More than 50 energy companies rely on Enerim’s systems in their daily operations.

EnerimCIS is the market-leading customer information system designed specifically for managing customer data and billing in energy companies—offering a scalable, efficient, and customer-centric solution to meet evolving demands.