Offer the best customer service in the energy industry!
With our systems, you can guide your energy customers smoothly through the entire customer journey. We offer highly automated solutions based on real-time data, and a unique platform where you can easily manage and develop your energy company's pricing and product offering. Our systems offer you all the ingredients needed to create a great customer experience.
Four reasons to choose Enerim systems
We offer highly automated processes
More frequent metering means more data that needs to be managed. This is why automated processes are becoming increasingly important in the energy industry. The EnerimCIS customer information system is highly automated to reduce the amount of manual work and minimize errors. A high degree of automation means less manual routine work, simpler and faster processes and the opportunity to benefit from self-service channels.
Forget forecasts, our systems handle real-time data
When meter data is managed in real-time, it has several positive effects. Energy companies can base their billing on real numbers instead of forecasts, and when it's time to send out the monthly invoice to customers, most of the work is already done.
Seamless integrations to other systems
EnerimCIS is a scalable platform that can be reshaped according to your needs. The system has a modular SOA structure, which means you can choose the modules you need and skip the rest. If you already have a well-functioning system for, for example, invoicing and receivables management, you can keep them. We build interfaces to your current systems so that they integrate smoothly with our platform.
Better customer experience thanks to APIs
Do you want your customers to be able to manage their subscription and invoicing smoothly in an app? Our APIs enable easy integration to any third-party systems so that your energy company can offer your customers the best possible customer experience!
Future-proof your energy company
Enerim has guided dozens of energy companies through the energy transition, helping them take the step from traditional systems to smarter cloud-based services. We are happy to share our knowledge and we’re ready to support you in your business transformation!
Manage products and pricing easily in EnerimCIS
To succeed in the electricity market, it is important to be able to react quickly, both in terms of market change and customer needs. The customer information system EnerimCIS, allows users to create new products and adjust pricing and product components easily in the system.
Get ready for new rules
There are two ways to approach the transition that’s taking place in the energy industry. Some are waiting for all the question marks to be straightened out, while others are preparing to cope with even unexpected changes. What do you do?
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